Small Business Operations Consulting

From chaos to calm—
one operation at a time.

MavenWorks is a Maine-based small business operations consulting practice helping businesses organize operations, align systems, and capture the knowledge their teams depend on—so the business runs smoothly, and you can focus on what's next.

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Tammy Willey, Maine small business operations consultant, working with a client

Sound Familiar?

Your business is successful. Running it feels harder than it should.

Most small businesses reach a point where operations can't keep up with the work. It's not a failure of effort—it's a systems problem. And it has a clear path forward.

You're not alone. This is exactly where I can help.

Everything still runs through you—and you can't step away without things stalling
Work gets duplicated, or done differently by different people every time
Critical knowledge lives in people's heads—not somewhere the team can rely on
Systems and tools exist, but they don't connect—and the gaps create friction
The business is growing, but operations feel scattered and reactive

How It Works

Structure your operations.
Move forward with confidence.

A clear progression from reactive to reliable—built around how your business actually works.

Step 01

Chaos

Work is reactive, inconsistent, and dependent on a few key people.

Step 02

Clarity

We identify what's working, what isn't, and exactly where to focus.

Step 03

Control

Processes, systems, and knowledge work together—and the business runs reliably.

What We Work On

Practical help for the things that actually slow you down.

All connected—because your operations work as a system, not a collection of separate problems.

Understand Your Operations

See what's working, what's not, and where to focus first.

Organize How Work Gets Done

Bring structure to daily operations so work flows consistently.

Connect Your Systems & Tools

Make your tech stack work together instead of against each other.

Capture & Share Knowledge

Get critical knowledge out of people's heads and into the business.

Reduce Bottlenecks

Remove the dependencies that slow decisions and drain your time.

Make Changes Stick

Turn improvements into practice—not just plans that fade.

Tammy Willey, founder of MavenWorks LLC, Maine operations consultant

20+ Years

Operations Leadership

Meet Tammy

Tammy Willey

Founder, MavenWorks LLC

I spent 24 years at Jacobs — one of the world's largest engineering and construction firms — working across 15 markets, 4 global regions, and 60,000 employees. I designed systems, structured knowledge, and helped people do their jobs better across some of the most complex operations in the world.

Today I bring that same experience to small businesses. Not to tell you how to run yours — but to help you run it better.

My role has always been an enabling one. I come in to make your work easier, clearer, and more sustainable — so you and your team can do what you do best.

From chaos to calm—one operation at a time.